Terms of Service

Welcome to Ageless Biography, a service of BrightArks LLC ("BrightArks," "we," "us," or "our"). By purchasing, accessing, or using our service in any way, you ("you" or "User") agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not use the service. Please read them carefully.

1. Service Description

Ageless Biography provides an AI-powered biography creation service that includes:

• Voice conversations with an AI conversational agent ("Emily")
• Automated transcription, AI-generated text, and biography assembly
• Photo uploads and integration
• PDF biography creation and delivery
• Optional print fulfillment through third-party partners
• Digital storage of your conversations and biography

The service is designed for adults (18+ years) to create personal biographies for themselves or as gifts for others. The service is available only in the United States and in the English language.

2. Eligibility

You must be at least 18 years old to purchase or use Ageless Biography. By using the service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement. If a user is under legal guardianship or conservatorship, the guardian or conservator must provide consent before the user begins using the service.

3. Purchase and Payment

Pricing

Ageless Biography is available for a one-time payment of $39 USD. This includes:

• One complete biography for one person
• Hours of voice conversations
• Photo uploads (up to 50 photos)
• One final PDF biography
• Digital access to your biography

Optional print fulfillment is available at additional cost. Prices are subject to change, but changes will not affect existing purchases.

Payment Processing

All payments are processed securely through Stripe. We do not store your credit card information. By purchasing, you agree to Stripe's Terms of Service.

Access Codes

After purchase, you will receive a unique access code. This code is valid for one-time use only, non-transferable (except as a gift), and cannot be combined with other offers.

Redemption deadline: Access codes must be redeemed within 12 months of the purchase date. Unredeemed codes will automatically expire after 12 months and cannot be used.

Completion deadline: Once an access code is redeemed, you have 12 months from the date of redemption to complete your biography. If your biography has not been finalized within this 12-month period, all user-generated content — including conversation transcripts, photographs, and any draft biography material — will be automatically and permanently deleted from our systems. Your account record and order history will be preserved for legal compliance, but all personal content will be removed. This deletion is irreversible.

Refunds

We offer a 30-day money-back guarantee. If you are not satisfied for any reason, you may request a full refund within 30 days of purchase by contacting .

For the Family Edition, printed hardcover books can be cancelled for a full refund before they enter production. Once books have entered production, the print portion is non-refundable. If a book arrives damaged or defective, we will send a replacement at no charge.

Refunds are not available after 30 days have passed since purchase. See our Refund Policy for full details.

4. Acceptable Use

You agree to use the service only for lawful purposes. You may not:

• Use the service for any illegal activity
• Attempt to circumvent security measures or access codes
• Share your access code publicly or sell it to others
• Upload content that infringes the intellectual property rights of any third party
• Upload content that is offensive, defamatory, harmful, or violates our content policy
• Attempt to reverse engineer, decompile, or copy our technology
• Use the service outputs, AI responses, or any generated content to develop, train, or improve any artificial intelligence, machine learning model, or competing product or service
• Use automated means (bots, scrapers, etc.) to access the service

Account Security

You are responsible for maintaining the confidentiality of your access code and account credentials. You are responsible for all activity that occurs under your account. If you believe your access code has been compromised, contact us immediately at .

Service Availability

We strive to provide continuous service availability, but we do not guarantee uninterrupted, error-free, or secure access. We may modify, suspend, or discontinue any part of the service at any time, with or without notice, at our sole discretion.

5. User Representations and Warranties

By using the service and uploading or providing any content (including but not limited to photographs, stories, names, and biographical information), you represent and warrant that:

• You own or have the right to use all content — You are the owner of, or have obtained all necessary rights, licenses, consents, and permissions to use and authorize us to use, all content you provide through the service, including photographs, text, names, and any other materials.
• Your content does not infringe third-party rights — Your content does not and will not infringe, violate, or misappropriate any third party's copyright, trademark, trade secret, patent, right of publicity, right of privacy, or any other intellectual property or proprietary right.
• You have consent for third-party information — To the extent your content includes information about identifiable third parties (such as family members, friends, or colleagues), you have obtained their consent or have a reasonable legal basis for including such information.
• Your content is truthful — Your content does not contain any material that is defamatory, libelous, fraudulent, or knowingly false.
• Your content complies with applicable law — Your content does not violate any applicable federal, state, or local law, regulation, or ordinance.

YOU ARE SOLELY RESPONSIBLE FOR ALL CONTENT YOU PROVIDE TO THE SERVICE. BRIGHTARKS HAS NO OBLIGATION TO VERIFY THE OWNERSHIP, LEGALITY, OR ACCURACY OF YOUR CONTENT AND ASSUMES NO LIABILITY FOR ANY CONTENT UPLOADED, SHARED, OR OTHERWISE PROVIDED BY USERS.

6. Intellectual Property and Ownership

Your Content (User Content)

You retain ownership of the content you provide to the service, including your voice recordings, stories, and photographs ("User Content").

License to BrightArks

By using the service, you grant BrightArks a non-exclusive, worldwide, royalty-free, sublicensable (through multiple tiers, solely to our service providers), transferable license to use, copy, modify, process, adapt, and create derivative works from your User Content, solely for the purpose of operating, providing, and improving the service, including generating your biography and processing your content through our technology infrastructure and third-party service providers. This license survives termination of your account to the extent necessary to fulfill our legal obligations.

Biography Ownership — Qualified Assignment

Subject to the terms and conditions of these Terms, BrightArks assigns to you all right, title, and interest in and to the AI-generated text, structure, and compilation of the biography created from your User Content ("Generated Biography"), to the extent such rights are ours to assign.

THIS ASSIGNMENT DOES NOT AND CANNOT EXTEND TO ANY THIRD-PARTY CONTENT EMBEDDED IN, REFERENCED BY, OR INCORPORATED INTO YOUR BIOGRAPHY. THIS INCLUDES, WITHOUT LIMITATION:

• Photographs, images, or other media that are owned by third parties
• Song lyrics, poems, book excerpts, or other copyrighted text reproduced in the biography
• Trademarks, trade names, or other proprietary designations belonging to third parties
• Historical or factual information sourced from third-party databases or references
• AI-generated illustrations or enrichments that incorporate third-party data

You acknowledge and agree that it is your sole responsibility to ensure you have the right to use all content included in your biography, and that BrightArks makes no representation or warranty regarding your ability to use, distribute, publish, or commercialize any third-party content that may appear in your biography. If you intend to publish, distribute, or commercialize your biography, you are solely responsible for obtaining any necessary third-party licenses or permissions.

BrightArks Intellectual Property

The Ageless Biography platform, including our technology, software, AI models, algorithms, templates, designs, user interface, branding, and all related intellectual property, are and remain the exclusive property of BrightArks. Nothing in these Terms grants you any right, title, or interest in our intellectual property beyond the limited right to use the service as described herein.

7. Nature of Service — Important Disclaimers

AI-Powered Service

Ageless Biography uses artificial intelligence technology to conduct biography conversations and generate written biographies. Your AI biographer ("Emily") is an AI conversational agent, not a human being. Emily will disclose this honestly if asked. The biographies produced are AI-generated based on your conversations and may contain factual errors, inaccuracies, omissions, hallucinations, or unintended content. BrightArks does not independently verify, fact-check, or editorially review the content of biographies prior to delivery.

Voice Recordings and Biometric Data

The service records your voice during conversations with Emily. Your voice recordings are processed by third-party services including Deepgram (speech-to-text), Cartesia (text-to-speech), OpenAI (transcription), and Anthropic (conversation AI). Under certain state laws, including the Illinois Biometric Information Privacy Act (BIPA), voice data may constitute biometric information.

By using the service, you acknowledge and consent to the collection and processing of your voice recordings and any biometric data derived therefrom, solely for the purpose of creating your biography. We do not create persistent voiceprint templates or speaker-identification profiles. Voice recordings are retained for up to 30 days after biography finalization and then permanently deleted. Text transcripts are retained for 30 days after biography finalization and then permanently deleted. For full details on biometric data handling, see Section 6 of our Privacy Policy.

Not a Crisis, Medical, or Counseling Service

Ageless Biography is a biography creation service. It is NOT a crisis hotline, emergency service, medical or mental health service, counseling or advisory service, or companion or social support service.

If you are experiencing a medical emergency, call 911. If you are in emotional crisis, contact the 988 Suicide & Crisis Lifeline (call or text 988). Emily may provide these resource numbers during a conversation but is not equipped to provide crisis intervention.

Biography Accuracy and Third Parties

Your biography is based on your personal recollections and perspective as shared during conversations. BrightArks does not independently verify the accuracy of statements made during conversations. You are solely responsible for the truthfulness and accuracy of claims about identifiable persons included in your biography. Each biography includes a disclaimer noting that it reflects the subject's personal recollections.

Mandatory Reporting

BrightArks may be required by law to report certain disclosures — including but not limited to disclosures of child abuse, child neglect, or elder abuse — to the appropriate governmental authorities. By using the service, you acknowledge this obligation. We will cooperate with law enforcement when required by valid legal process.

Data Preservation

BrightArks may preserve conversation data and transcripts in response to lawful legal process, including subpoenas, court orders, and preservation requests. In certain safety-related situations, transcripts may be retained beyond normal retention periods.

8. Content Policy

We do not pre-screen or review user content before biography generation. However, we reserve the right to refuse service, remove content, or terminate your account at our sole discretion if your content:

• Infringes intellectual property rights of any third party
• Contains hate speech, harassment, threats, or discriminatory content
• Depicts or promotes illegal activities or violence
• Contains explicit sexual content or child exploitation material
• Violates the privacy rights of others without consent
• Is defamatory, libelous, or knowingly false

If we discover or are notified of prohibited content, we may immediately suspend your access and delete your content without refund and without prior notice.

9. Copyright Infringement (DMCA)

BrightArks respects the intellectual property rights of others and expects its users to do the same. We operate in accordance with the Digital Millennium Copyright Act of 1998 (17 U.S.C. § 512) ("DMCA").

DMCA Takedown Notice

If you believe that content available through our service infringes your copyright, you may submit a written notification to our designated Copyright Agent containing:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing, with sufficient detail for us to locate it on our service
• Your contact information (name, address, telephone number, and email address)
• A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law
• A statement, made under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner

Counter-Notification

If you believe your content was wrongly removed pursuant to a DMCA takedown notice, you may file a counter-notification with our Copyright Agent containing:

• Your physical or electronic signature
• Identification of the material that was removed and the location where it appeared before removal
• A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification
• Your name, address, and telephone number
• A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or New Castle County, Delaware if you are outside the United States), and that you will accept service of process from the person who provided the original DMCA notification

Upon receipt of a valid counter-notification, we will forward it to the original complainant. If the original complainant does not file a court action seeking to restrain the allegedly infringing activity within 10 business days, we may restore the removed content.

Designated Copyright Agent

Repeat Infringers

In accordance with the DMCA and other applicable law, BrightArks will, in appropriate circumstances and at its sole discretion, terminate the accounts of users who are repeat infringers. We may also, at our sole discretion, limit access to the service or terminate the account of any user who infringes any intellectual property right, whether or not there is any repeat infringement.

10. Disclaimer of Warranties

THE SERVICE, INCLUDING ALL CONTENT, FEATURES, AND OUTPUTS, IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BRIGHTARKS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• ANY WARRANTY THAT THE SERVICE WILL MEET YOUR EXPECTATIONS, REQUIREMENTS, OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS
• ANY WARRANTY REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR QUALITY OF AI-GENERATED CONTENT, INCLUDING YOUR BIOGRAPHY
• ANY WARRANTY THAT THE GENERATED BIOGRAPHY OR ANY OUTPUT DOES NOT INFRINGE, VIOLATE, OR MISAPPROPRIATE ANY THIRD PARTY'S INTELLECTUAL PROPERTY RIGHTS, INCLUDING COPYRIGHTS, TRADEMARKS, PATENTS, OR TRADE SECRETS
• ANY WARRANTY REGARDING THE SUITABILITY OF THE SERVICE OR ITS OUTPUTS FOR PUBLICATION, DISTRIBUTION, OR COMMERCIAL USE

You acknowledge that AI-generated biographies may contain factual errors, inaccuracies, hallucinations, or unintended content. We strongly recommend reviewing and editing your biography before sharing, publishing, or distributing it to others. BrightArks has no liability or responsibility for any loss, damage, claim, or harm resulting from inaccuracies, errors, or omissions in generated content.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BRIGHTARKS LLC, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF BRIGHTARKS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

BRIGHTARKS'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO BRIGHTARKS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

WITHOUT LIMITING THE FOREGOING, BRIGHTARKS SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY CLAIMS, DAMAGES, OR LOSSES ARISING FROM OR RELATED TO: (A) THE ACCURACY, COMPLETENESS, OR CONTENT OF YOUR BIOGRAPHY OR ANY OTHER AI-GENERATED OUTPUT; (B) THIRD-PARTY INTELLECTUAL PROPERTY CLAIMS RELATING TO CONTENT YOU PROVIDED OR UPLOADED; (C) YOUR USE, DISTRIBUTION, PUBLICATION, OR COMMERCIALIZATION OF YOUR BIOGRAPHY; OR (D) ANY DECISION, ACTION, OR INACTION TAKEN IN RELIANCE ON THE SERVICE OR ITS OUTPUTS.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless BrightArks LLC, its officers, directors, members, employees, agents, affiliates, successors, and assigns (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your content — Any claim that content you uploaded, provided, or shared through the service infringes, violates, or misappropriates any third party's intellectual property rights, privacy rights, publicity rights, or any other proprietary right
• Your use of the service — Your access to or use of the service, including any use, distribution, publication, or commercialization of your biography or any other output
• Your breach of these Terms — Any violation of these Terms, including your representations and warranties in Section 5
• Your violation of law — Any violation of any applicable federal, state, or local law, regulation, or ordinance
• Third-party claims — Any claim by a third party (including family members, individuals mentioned in your biography, or copyright holders) arising from your content or your use of the service

This indemnification obligation survives termination of your account and these Terms. BrightArks reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

13. Dispute Resolution

Governing Law

These Terms and any dispute arising from or relating to these Terms or the service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Informal Resolution First

Before initiating any formal dispute resolution proceeding, you agree to first contact us at and attempt to resolve the dispute informally for at least 30 days. Most disputes can be resolved without the time and expense of formal proceedings.

Binding Arbitration

If a dispute cannot be resolved informally within 30 days, you and BrightArks agree that any dispute, claim, or controversy arising out of or relating to these Terms or the service (including the breach, termination, enforcement, interpretation, or validity thereof) shall be resolved exclusively through final and binding individual arbitration, rather than in court, except that either party may bring a claim in small claims court if it qualifies.

The arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms. The AAA Rules are available at www.adr.org. The arbitration shall be conducted by a single arbitrator. The arbitration may be conducted in the county where you reside or by videoconference, at your election. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver

YOU AND BRIGHTARKS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLASS MEMBER, OR PARTICIPANT IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION SHALL BE NULL AND VOID.

Opt-Out

You may opt out of this arbitration and class action waiver provision by sending written notice to within 30 days of your first use of the service. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, all other provisions of these Terms will continue to apply.

Exclusive Venue

For any disputes not subject to arbitration (including disputes following a valid opt-out), you agree to submit to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware.

14. Termination

We may suspend or terminate your access to the service immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms of Service
• Fraudulent, abusive, or illegal behavior
• A DMCA takedown notice or other intellectual property complaint
• Account inactivity or failure to complete your biography within 12 months of code redemption

Automatic Data Deletion

Once your biography is finalized, you have 30 days to download your biography and any associated content. After this 30-day retention window, all user-generated content — including your biography (text and PDF), photographs, voice recordings, conversation transcripts, and AI-generated enrichments — will be automatically and permanently deleted from our systems. This deletion is irreversible.

We will notify you by email when your biography is ready and remind you of this 30-day download window. A countdown will be visible in your dashboard. We strongly recommend downloading and saving your biography to your personal device promptly.

After the retention period, your account record and order history will be preserved for tax and legal compliance purposes, but all personal biography content will be removed. Your biography status will be updated to "purged."

Voluntary Termination

You may terminate your account at any time by contacting support. Upon voluntary termination before the retention period expires, your content will be deleted within 30 days. Sections 5, 6, 10, 11, 12, and 13 shall survive any termination of these Terms.

15. Force Majeure

BrightArks shall not be liable for any delay or failure to perform any obligation under these Terms where such delay or failure results from any cause beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, flood, accidents, strikes, labor disputes, shortages of transportation, fuel, energy, labor, or materials, failure of third-party service providers (including AI providers, cloud hosting, and payment processors), cyberattacks, or interruptions to internet or telecommunications infrastructure.

16. Changes to These Terms

We reserve the right to modify these Terms at any time at our sole discretion. We will notify you of material changes by email or through a prominent notice on our website at least 30 days before the changes take effect. Your continued use of the service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the service.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if it cannot be so modified, shall be severed from these Terms. The invalidity of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BrightArks LLC regarding the service and supersede all prior agreements, understandings, and communications, whether written or oral.

19. Waiver

The failure of BrightArks to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by BrightArks.

20. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without BrightArks's prior written consent. BrightArks may freely assign or transfer these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

21. Contact Us

If you have questions about these Terms of Service, please contact us: